The Key to a Killer Client Relationship

Roland in Vancouver459.jpgYesterday’s post on charging for your work sparked some really interesting discussions. If you haven’t yet, be sure to join in the conversation over there (or on Facebook or Twitter).

The general premise of yesterday’s post was to think about charging by the project rather than by the hour.¬†One question came up about what to do with clients who are unreasonable. If you’re charging by the project, how do you protect yourself against clients who want revision after revision after revision, with no regard for your time whatsoever?

You could say I’m a bit naive sometimes. I know people take advantage of people all the time, but I tend to think that if someone takes advantage of my time, it’s because I let them do it. (more…)